As thousands of companies continue to host and manage sites in-house with dedicated IT staff they fail to reap the many advantages centralised managed hosting can now offer. As the web becomes an ever-important shop front for business generation and customer service, it has never been so important to ensure that your servers are patching, secure, and in top-top condition and that uptime is maximised.

Industry experts agree that companies need to assess carefully, their ability to deal with security, reliability, managed backups, OS patching and much, much more 24 hours per day.

Server City, in discussion with its customers and industry, has now launched a new breed of Managed Server solutions, giving customer maximum reliability at the most competitive rates.

We now offer basic server management for the more compact infrastructure, plus a range of enterprise hosting solutions, tailored to your precise requirements. Server City will ensure that you never need worry that you have to employ additional out-sourced engineers or contract staff to perform house-keeping and system integrity tasks.

Server City now provide industry-leading managed enterprise hosting solutions. We have been chosen as a preferred server management partner by many of the world’s leading companies.

We believe that we have the managed hosting solution for you, whatever your requirements may be.

Basic Management

Many companies now rely on their infrastructure to be managed to ensure that system integrity is not compromised and to ensure that the server is not hacked, or is not protected from so-called malware.

Server City can provide an inclusive entry-level management service to ensure that your servers are kept in tip-top condition.

The business benefits to you the customer speak for themselves:

• Making the systems available to optimum levels
• Detecting and fixing problems quickly
• Owning and managing the process
• Capturing and reporting on long term capacity issues
• A cost-effective, flexible solution that is scalable and can grow with your future requirements
• An enhanced server infrastructure and data security
• Simplification of an increasingly complex infrastructure management
• Control of IT expenses - predictable monthly fee
• The tracking of key processes to completion
• Server and Network Device Management

By utilising Server City’s managed services you are accessing a pool of technical resources that are varied and highly skilled; and you can tap into particular expertise whenever required.

We will tailor our standard solution to work within security standards and policies set out by you the customer which can include (but are not limited to):.

• Server failure - a server does not respond to polling
• Hardware Failure - a system hardware component fails
• Potential Problem Indicator - a system parameter returns a value outside an acceptable range causing the system to instigate an asynchronous alert. Such alerts will be at a hardware, operating system or application process level.
• Resource issues (e.g. excessive swapping)
• Configuring and tracking back-up schedules and performing backups
• Confirming that backups have worked correctly and have completed in the specified time windows (failed backups to be re-submitted the next day)
• Maintaining the tape backup pools (ensuring adequate space available on backup media)
• Maintaining of backup application integrity and managing change and growth of the backup requirement in line with changing business needs over time e.g. increase in data volumes
• Performing restores (Operating System Files) on your server
• OS Patching Service

Technical Team
Server City network engineers and server management team can provide security, capacity and outage alerts along with administrative and other technical requests. All this can be channeled through and managed by our experienced technical team who will contact you the customer with details for you as appropriate.

Proactive Monitoring
In addition to the standard monitoring we do. Server City will deploy a monitoring agent to monitor as much ofyour server as you would like to keep an eye on. This software can proactively alert us of developing or actual issues - often before problems are being experienced by your users. Such monitored events are centrally captured and processed by our experianced technical team and inform you of the best action to take using a sophisticated monitoring infrastructure.

Using industry standard tools and communications we can automatically monitors all the major aspects of a server’s operation remotely. In fact in some cases the tools can even be configured to automatically fix problems with no operator intervention at all.

Click on CONTACT US link to find a number or email to talk to one of our trained and knowledgeable technical sales assistants who will be happy to help.

All prices exclude VAT, E&OE